I'm still able to access the site on my phone through the app, but it logged me out on my laptop. When I try to log back in, it tells me my password is incorrect (even though it definitely isn't). I tried resetting my password and it sends me an email that directs me to the old site's home page. Any ideas?
Make sure that on your laptop sign-in page you’re using the tiny link below the giant Sign Up form. Log In is much less noticeable. I may have to try to switch them. No email links work right now thanks to the domain being on the move while pointed at the wrong name servers. If you hover over the email link with your cursor, you might be able to piece together where it’s trying to send you by replacing “happyeaters.net” with “skwigg.wixsite.com/happyeaters” and then pasting whatever comes after that.
Thanks, [@skwigg]! I've been using the small login link the whole time, but it keeps saying my info is incorrect. I used your suggestion of replacing the URL to reset my password. That worked in that it allowed me to reset my password, BUT the new password still doesn't work. At least I can still get on through the app for now. 😕
Still no luck, [@skwigg]. Thankfully, I'm able to still use the app...but it won't let me login on the laptop. I miss being able to type on there! I have no idea what else to try. 🤔
Try finding the wixsite.com cookie and deleting it. Corrupt cookies can cause mayhem. I’m sure you’ve checked the caps lock already. Another one I’ve had before is that pasting a password or code cuts off characters. So you think you’re going insane. “I pasted it! How could it be wrong?” But then I type it out and it works. I’ll keep searching for other answers.
LOL 😂
I just tried deleting the cookies, but that didn't work either. So thankful for the app!
Maybe something here: https://support.wix.com/en/article/unable-to-sign-in-to-your-wix-account-after-resetting-password
I'm having the opposite situation. I can log in on my laptop, but the app never worked for me. Maybe I'll try it again.
I got the app to work, yay!
Same thing happened to me as Tonya. Now that I’m on the app I can’t log into the desktop version. Tried on computer and iPad. I’d prefer to stick with the app if it’s either/or, however I think I need to log into the desktop to turn off the emails.
I'm sorry it happened to you, too, [@sarah]! I still can't get on the laptop. It definitely seemed tied to when I got in the app, too—as if one cancelled out the other.
Funny story, I woke up this morning and was locked out on my laptop. I'm back in now. The problem in my case was the domain situation. Your happyeaters.net login is now the one you used for the skwigg.wixsite.com//happyeaters login, not the one you probably have saved for happy eaters. Email links work now. So, I'm curious if a password reset email would work. Somebody try it and let me know.
I’ll try again later today when I’m at a computer.
The password reset just sends me back to the old site. So I guess I’m on the app until further notice. Lol Not a terrible thing.
I can’t get in on the web and I changed my password twice (and then entered it correctly.) so odd!
What’s weirder is that I originally signed up to “log in using google” and it seems to be still connecting that way on the app. But when I try to log in on the website, it doesn’t give me that option.
I was never able to get back into the website after I logged into the app. I ended up creating another login with a different email for the website. I’m “Sarah” and also “Sarah too”
Oh wow. I was for a while, but now it’s borked. Thanks @Sarah!